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AUTO Q&A with Consumer Attorney Craig Thor Kimmel

by Craig Thor Kimmel, Esq.
Mr. Kimmel is one of the nation’s most-respected consumer attorneys specializing in Lemon Law and warranty claims. Since 1997, he has served as legal consultant to the Pennsylvania House of Representatives, Consumer Affairs Committee, and has been credited with writing the first Computer Lemon Law bill. To ask a questions simply click here.

Lemon list helps consumers avoid a sour experience
We recommend for the prospective purchaser to "research, research, research" as the key to finding the right ride. As the second largest household investment, purchasing a car should be never be a rushed decision.
 
How is Your Automotive Aptitude? Take the Car Quiz!
Buying a car can be both exciting and intimidating. You land on the lot, looking to get behind the wheel of the shiny new SUV, convertible, sedan, sportscar you had seen in the flashy TV commercial.
 
VW And Audi Need to Put the Pedal to the Metal Regarding Ignition Coils
I have a 2001 Passat and have had to bring the car in three times due to my ignition coils shorting out. My car is still in the shop, as the dealer is waiting for parts. I know the VW had identified this problem, but is there anything I can do?
 
Lemon Car Making Your Life Sour?
One month old car is in the shop for more than 30 days does it qualify as a lemon? If you have a car that's less than one year old and it has been in the shop for more than 30 days, chances are you have a lemon. Also, if a car has...
 
Stonewalled: They Refused to Honor the Warranty
Dear Craig:
I purchased a new Mazda Protege. Around 32K I noticed a knocking sound in the front axle/wheel base when making right turns. I took the car to the dealership on 5 occasions but the problem was not remedied. An independent Mazda mechanic said that the factory had built a faulty front axle and that Mazda should replace it under the 50K warranty. My trip to the mechanics took me over the 50K mileage. I went back to the dealership (two more occasions) but got stonewalled; they refused to honor the warranty...
 
Messed Up Car Lease
Dear DebtSmart,
I have a 2000 Ford Windstar van. I currently owe $20,150.00. My payments are $449 a month. At the time I took on these payments I could handle it, but now I cannot. I have tried to trade the van in on a cheaper vehicle, like a 10,000 or 11,000 vehicle. But the car dealers always come back telling me they can't do it unless I could put 3 or 4 thousand down. I already put 5 thousand down when I bought it! And now they want 3 or 4 more! NO WAY. Any suggestions?
--Messed up in Texas
 

 
 

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